Terms and conditions

TERMS AND CONDITIONS

These terms and conditions govern the use of the services and products offered by CREA-THUM, as well as the relationship between the user and our company. It is important that you read them carefully, as by accessing or using our services, you are accepting all the terms set forth herein.

The use of the information, services, images, logos, trademarks, pages, links, and other content on this website is subject to these terms of use. By accessing and browsing this site, you tacitly agree that you have read and accepted these terms of use, so it is vital that you understand them. In case of doubt, please contact us via email at soporte@crea-thum.com or visit the “Contact” section on our website.

Likewise, if you do not agree with the terms of use established here, you are not authorized to continue browsing this website and must leave it immediately.

I. PURPOSE OF THE WEBSITE

Through this website, CREA-THUM provides information about the services it offers, as well as economic and financial information that may be of interest to you. The information is presented for informational purposes only. CREA-THUM is not responsible for the handling and/or use of this information by users of the website, nor for any decisions made by users based on it. Therefore, the information provided here should not be considered advice or consultation of any kind, and should not be used for decision-making purposes.

If you have any questions regarding the processing and protection of your personal data, please refer to the Privacy Notice available on this website.

II. USE OF CONTENT AND RESTRICTIONS ON USE

CREA-THUM offers an efficient solution for exchanging digital assets for traditional currencies and vice versa, through the creation of an account on the site. Access to our services may vary depending on location and is subject to change, replacement, or suspension at our discretion, with or without prior notice.

CREA-THUM provides:

  • Exchange System: We facilitate transactions by linking them with available offers.
  • Payment Irreversibility: Once executed, transactions are irreversible.
  • Exchange Service: Purchase of digital assets through our platform.
  • Digital Asset Acquisition: Purchase of digital assets using designated payment methods.
  • Purchase Orders: Efforts to fulfill applicable conversion rates.
  • Purchase Order Delays: Delays may occur due to digital asset availability.
  • Fee Modifications: CREA-THUM reserves the right to adjust fees with prior notice.

You are authorized to view, copy, print, share, or distribute the information on this website provided that:

  • It is not expressly prohibited on this website or by law.
  • It is done for informational purposes only.
  • It is not done for commercial or profit-making purposes.
  • Copyrights are respected as per the applicable law.
  • The information, images, logos, links, and other content of the website are not modified or altered.

By using this website, you automatically agree to:

  • Always comply with national and international laws and not use the information or services in a way that violates them.
  • Not misuse the site in a way that could damage, disable, or harm its programming, code, or foundational systems such as servers and networks.
  • Not manipulate the information presented here, including headers, footers, watermarks, etc., to conceal authorship or mislead others.
  • Not submit, transmit, or publish information that is confidential or protected by law or confidentiality agreements.
  • Not attempt to gain unauthorized access to systems, information, networks, or servers.
  • Not obtain information from the site through unauthorized means.
  • Not reproduce, duplicate, copy, download, sell, or otherwise use the content for commercial or profit-making purposes.
  • Not use trademarks, trade names, designs, logos, and graphics without express permission.
  • Not use software, programs, or applications intended to damage or access unauthorized systems or data.
  • Not collect user-submitted information for commercial purposes.
  • Not collect user contact data to request information or cause disturbances.
  • Not upload, post, or share advertising, promotions, or solicitations with users through this website.

III. REGISTRATION

To access CREA-THUM’s Platform and Services, users must create an account at https://crea-thum.com/esp/crear-cuenta.php. Upon registration, users must provide information which will be handled in accordance with our Privacy Notice. By opening an account, you agree to provide complete and accurate information and promptly update any changes to maintain its integrity.

A. Eligibility

By registering for a CREA-THUM account, you represent and warrant that:

  • You are a natural person over 18 or of legal age to form a binding contract under applicable laws.
  • As an individual, legal entity, or organization, you have the legal capacity and necessary authorization to accept these terms.
  • You have not been previously suspended or removed from using CREA-THUM’s platform or services.
  • You do not currently have an active CREA-THUM account.
  • You do not reside in, are not located in, and are not accessing the platform or services from a restricted location, nor acting on behalf of a person or entity from such location. "Restricted Location" includes the United States, Malaysia, Canada, the Netherlands, and others designated by CREA-THUM.
  • If acting as an employee or representative of a legal entity, you have all necessary rights and authorizations to bind that entity and access the platform and services on its behalf.
  • Your use of the platform and services will not violate any applicable laws or regulations, including anti-money laundering, anti-corruption, and anti-terrorist financing laws.

NOTE: Each user may only maintain one primary account at a time. These provisions also apply to the registration, use, protection, and management of business accounts.

B. Verification

CREA-THUM acts as custodian of digital assets stored in our wallets. These assets are assigned upon account creation and become the property of the user once the identity verification process is successfully completed.

C. Digital Asset and Currency Transactions

  • No Guarantee of Value: CREA-THUM does not guarantee the value of digital assets or any other digital currency. These assets are not equivalent to legal currency and are not protected by institutions such as the FDIC or SIPC.
  • Financial Risks: Transactions involving digital assets carry inherent financial risks due to their high volatility. Market fluctuations can cause significant value changes over short periods.
  • Irreversibility of Transactions: Transactions on the digital asset network are verified and confirmed by the network itself and cannot be confirmed, canceled, or reversed by CREA-THUM.
  • Financial Advice Recommendation: We strongly recommend users become properly informed and consider seeking independent financial advice before participating in digital asset transactions.
  • Other Risks: Users should be aware of risks such as technical issues, cyberattacks, and regulatory changes that could affect the security and value of their digital assets.

D. Third-Party Services

Customers may subscribe to third-party services through CREA-THUM, subject to additional fees and conditions set by the providers of those services.

E. Wallet Address and Private Key

CREA-THUM uses a pair of cryptographic keys to secure transactions. The public key acts as the wallet address, while the private key is necessary to authorize transfers.

F. Account Suspension

Yowledge and agree that CREA-THUM reserves the right to immediately suspend your account and any related or affiliated accounts, freeze or block digital assets or funds, and suspend access to CREA-THUM services for any reason. This may occur if CREA-THUM suspects any account is in violation of these Terms and Conditions, our Privacy Notice, or any applicable laws or regulations.

CREA-THUM assumes no responsibility for any permanent or temporary modifications to your account or the suspension or termination of your access. We also reserve the right to retain and use transaction data or other account-related information.

G. Grounds for Suspension

Account suspension may occur under the following circumstances:

  • The account is under governmental process, criminal investigation, or ongoing litigation.
  • Unusual or unauthorized activities are detected.
  • Unauthorized account access.
  • A court order or regulatory/governmental request has been issued.

H. Account Termination

CREA-THUM reserves the right to terminate these Terms and your account under various circumstances, including:

  • CREA-THUM discontinues its services.
  • Multiple or indirect registrations under different names.
  • False, inaccurate, outdated, or incomplete registration information.
  • Refusal to accept amendments to these terms.
  • Express cancellation request by the user or other situations CREA-THUM deems relevant.

I. Data and Digital Asset Retention

Upon account cancellation, transaction data subject to retention regulations will be securely stored for five years. If a transaction is pending at the time of account termination, CREA-THUM reserves the right to inform the involved counterparty. Any user-initiated account closure request, in accordance with the right to erasure under GDPR or similar regulations, will follow the mentioned cancellation protocol.

J. Administrative Fund Blocking

If CREA-THUM is informed that digital assets or funds in your account are stolen or that you are not the rightful owner, we may place an administrative hold on the funds and your account. This hold may remain until the dispute is resolved and acceptable evidence is provided. CREA-THUM is not involved in dispute resolution and assumes no responsibility for any account restrictions during such time.

K. Remaining Funds After Account Cancellation

  • Account Cancellation: Any remaining balance in the account, including costs and liabilities, must be immediately paid to CREA-THUM. Users have five (5) business days to withdraw all Digital Assets or funds from their account.
  • Cancellation Due to Fraud or Breach: CREA-THUM will retain custody of the user’s Digital Assets, funds, and data, and may deliver them to governmental authorities in the event of account cancellation due to fraud, breach of these Terms and Conditions, or violation of any applicable law or regulation. Users will not be entitled to claim any compensation or damages for such actions.

L. Limitation of Liability

CREA-THUM shall not be liable for any damages, losses, or harm resulting from:

  • User misuse of the website or services.
  • Interruption or unavailability of the platform for reasons beyond our control.
  • Unauthorized access to user information or accounts.
  • Transactions made based on inaccurate or outdated information provided by the user.
  • Decisions made by users based on the informational content available on this website.

The services are provided “as is” and “as available.” CREA-THUM makes no warranties or representations, either express or implied, regarding the reliability, accuracy, or completeness of the platform or its content.

M. Intellectual Property

All rights to the content, design, code, graphics, trademarks, logos, and other elements of this website are the exclusive property of CREA-THUM or have been licensed for its use. Unauthorized use, reproduction, modification, distribution, or exploitation of the platform's content for commercial purposes is strictly prohibited without express written consent from CREA-THUM.

N. Modifications to the Terms and Conditions

CREA-THUM reserves the right to modify these Terms and Conditions at any time. Modifications will take effect upon being published on this website. Users are responsible for reviewing the updated Terms periodically. Continued use of the platform or services constitutes acceptance of the revised Terms and Conditions.

O. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Mexican States. Any dispute arising out of or related to the use of this platform or the services shall be submitted to the competent courts of Mexico City, waiving any other jurisdiction that may apply due to present or future domiciles.

P. Contact Information

For any questions or concerns related to these Terms and Conditions, please contact us via email at soporte@crea-thum.com, or through the “Contact” section of our website.